Role Overview

The Head of Partnerships will lead and develop the Partnership Managers, ensuring Simply maintains and grows strong, profitable relationships with its network of estate agency partners, whilst driving new business opportunities and referral growth.

You will be responsible for delivering Simply's conveyancing proposition through your team of Partnership Managers, driving new business activity, lead generation, account performance and partner satisfaction. A key focus of the role will be identifying and developing commercial opportunities, increasing referral volumes across existing accounts and supporting the growth of Simply's estate agent network by bringing in new agent relationships and active branches.

Alongside your leadership duties, you will also manage key accounts, ensuring high levels of engagement, relationship development and service excellence.

Work Location:

• Homebased/Remote

Compensation:

• Starting at £50,000

Key Responsibilities

• Lead, coach and motivate the Partnership Managers to deliver against new business, sales and relationship targets.

• Set clear performance objectives and KPIs for the Partnership team, reviewing progress regularly and providing ongoing feedback and support.

• Drive proactive business development activity across the Partnership team, ensuring opportunities are consistently identified, developed and converted into new instructions.

• Manage a portfolio of key partners, maintaining strong relationships and driving referral growth and additional business opportunities.

• Develop and execute strategies to maximise lead flow, partner retention, new business opportunities and account growth.

• Identify opportunities to increase engagement and referral volumes across existing partner networks, unlocking additional commercial potential.

• Oversee the relaunch of inactive or underperforming accounts, ensuring tailored action plans are created and delivered effectively.

• Work closely with the Sales & Marketing team to identify new opportunities, support business development activity and ensure partners receive consistent communication, training and updates on Simply's proposition.

• Work closely cross-departmentally with both the Legal and Contact Centre teams to gain a full understanding of agent and client feedback, identifying opportunities to improve service and maximise referral conversion.

• Work collaboratively with the Sales & Marketing Director to support the development, onboarding and growth of new agent relationships, ensuring opportunities are maximised once secured.

• Monitor and analyse new business activity, referral volumes and account performance data, producing reports and insights to inform strategic decision-making.

• Maintain accurate and up-to-date records of all partner contact, prospect activity, performance metrics and feedback. Regularly health-check accounts, escalating any concerns and putting appropriate action plans in place.

• Represent Simply at partner events, conferences and regional meetings.

• Foster a high-performance culture within the Partnership team, encouraging collaboration, innovation and professional development.

• Ensure call listening is carried out across partner referrals to assess lead quality, identify opportunities to improve conversion and ensure feedback is provided to the Head of Sales Operations.

• Attend Head Office for the end-of-month meeting every month.

Skills and Experience:

• Conveyancing and/or Estates Agent experience is highly desirable.

• Demonstrated success in building and scaling partner ecosystems that drive significant revenue growth.

• Strong understanding of SaaS sales cycles, go-to-market strategies, and product positioning.

• Excellent negotiation, communication, and relationship-building skills.

• Ability to manage complex partnerships with multiple stakeholders across different teams and organizations.

• Proven ability to think strategically while executing tactically.

• Experience with CRM software (e.g., Salesforce) and partner management tools (such as Visual Files)